Vacancy Description
Retail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping.
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About the Role
- Contribute to the operational management of loyalty programs of each different brand
- Deliver CRM activities in order to encourage customer retention and loyalty
- Develop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team
- Monitor CRM and loyalty KPIs
- Managing customer database quality, integrity and enrichment
- Partner with the store operations and digital teams to optimize CRM actions
- Training for store teams of the CRM projects
- CRM initiatives and loyalty program of Stefanel and other bra...
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