CRM Practice Lead

**Job Overview:**

The CRM Practice Lead, Sales will sit within Global Infrastructure & Operations (GIO) and will be responsible for shaping, prioritizing, and driving the enterprise product roadmap for sales processes and technologies. This role will focus on enabling effective, scalable, and consistent sales execution through platforms and capabilities such as CRM, Sales Enablement, account planning, opportunity management, pipeline management, forecasting, sales content, reporting, and related commercial technologies.

In this role, you will work closely with business counterparts across Sales, Commercial Operations, Marketing, Finance, Regional Business Units, and other enterprise functions to understand strategic priorities, operational pain points, and user needs. You will translate business requirements into product capabilities, partner with technology delivery teams to execute the roadmap, and ensure solutions deliver measurable business value.

This ro...