crm & marketing intelligence officer

Overview

Who you'll be working for

Watsons Malaysia is one of the country's leading health and beauty retailers, offering a wide range of healthcare, personal care, skincare, cosmetics, and wellness products. It operates an extensive network of physical stores alongside an e-commerce platform, serving millions of customers across Malaysia.

What requirements you'll need to be eligible

Diploma/Degree Holder

Able to adapt in a fast paced environment

Fresh Graduates are welcome. 

What you'll be doing on the job

The CRM & Market Intelligence Officer manages day-to-day CRM system operations and execution, ensuring smooth running of mechanics, points, and customer issue handling.

Execute CRM mechanics setup for promotions, loyalty programme and perks

Perform operational members data adjustments and system administration tasks

Support CS ...