CRM Manager - iGaming, Sportsbook

CRM Manager - iGaming, Sportsbook We are partnering with an established international iGaming and sports betting operator expanding its footprint in the South African market. With a newly formed Cape Town hub, our client is investing in senior, commercially minded talent to build high-performance teams capable of competing at the top end of a highly regulated and fiercely competitive betting landscape. This CRM Manager role is central to that ambition. This is not a maintenance position. You will not inherit outdated campaigns or simply manage existing workflows. You will build, own, and evolve the CRM and retention strategy for South Africa — with full accountability for player engagement, loyalty, and revenue performance across Sportsbook and Casino products. This opportunity is ideal for a commercially driven CRM professional who thrives on ownership, accountability, and measurable impact. What You Will Do As CRM Manager, you will lead the end-to-end customer lifecycle strategy, ens...