CRM & Loyalty Growth Lead – Omnichannel

Grandiose is seeking a CRM Manager to lead the end-to-end CRM ecosystem across customer lifecycle, loyalty monetization, personalization, automation, and MarTech operations. The ideal candidate should be highly data-driven and capable of building scalable CRM and loyalty frameworks that drive retention and incremental revenue.

The role requires strong expertise in MoEngage, customer segmentation, loyalty configurations, automation journeys, reporting dashboards, and omnichannel engagement across