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CRM Experience Owner at eBay Live

eBay

toronto, on, Canada Full-time May 25, 2026
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Vacancy Description

Elevate the live shopping experience with eBay Live as a CRM Experience Owner. This role blends product expertise and data-driven marketing to optimize customer interactions across various channels.
As a CRM Experience Owner at eBay Live, you will bring over 5 years of product and growth marketing experience, with a strong focus on performance optimization. Your expertise in lifecycle communications will drive improvements in email, push, and in-app messaging. You'll collaborate with cross-functional teams to deliver simple, effective solutions.
Key Responsibilities:
• Develop and manage the cross-functional roadmap for live event engagement
• Identify portfolio improvement opportunities using data insights
• Author and execute A/B tests, analyzing impact and metrics
• Create PRDs for Engineering teams, implementing tests and improvements
• Measure results against performance metrics to enhance customer experiences
Requirements:
• 5+ years in product, CRM, or...

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