CRM, AI & Automation Lead

Location: South West London (Office-Based with Flexibility)

Full-Time

Build the Operating System of a Modern Estate Agency

The best independent businesses are no longer competing on headcount. They're competing on systems, automation, data, and AI.

We're looking for a CRM,AI & Automation Lead to own the technology, automation, and operational infrastructure of a high-performing independent estate agency. This is a rare opportunity to redesign how a business operates, using modern tools, AI workflows, and data-driven decision making.

You'll work directly with senior leadership, with the autonomy to improve processes, implement automation, and build the systems that help the business perform better every quarter.

This isn't an administrative role. It's a builder role.

The Opportunity

You'll take ownership of the agency's operational backbone — CRM, marketing systems, portals, reporting, data management, and AI-powere...