Critical Situation Manager (Barcelona)

Experteer Overview

In this role, you lead response to high-impact customer challenges at Qlik, guiding customers and internal teams from crisis to resolution. You act as the central point of coordination, blending technical understanding with business awareness to protect trust and drive improvement. The position offers front-line, visible impact across cross-functional teams and regions, with continuous opportunities to build resilience and refine processes. You’ll shape how critical moments are handled and learn as you lead.

Compensaciones / Beneficios

• Lead during high-impact events with structured, effective responses
• Coordinate communications and align stakeholders across teams
• Minimize disruption and accelerate resolution by removing blockers
• Strengthen crisis readiness through planning and training
• Lead post-incident reviews to translate lessons into lasting changes
• Elevate organizational resilience ...