Crisis Manager

Anticipated Contract End Date/Length: November 30, 2027

Work Set Up: Hybrid (2 days per week in office)

Clearance Required: BPSS Eligible

Our client in the Information Technology and Services industry is looking for a Crisis Manager to lead the recovery of medium, high, and critical IT incidents while ensuring efficient service restoration, stakeholder communication, and operational resilience. This role will oversee major incident management activities, coordinate technical and business recovery efforts, facilitate root cause analysis, and drive continual service improvement through effective incident management practices. The successful candidate will play a key role in minimizing business disruption, improving recovery times, and ensuring compliance with regulatory and governance requirements.

What you will do:

• Triage and prioritize in...