Crew Member

Position Summary

Crew members are responsible for delivering exceptional customer service and high-quality food in a fast-paced restaurant environment. Whether experienced or new to the workforce, Crew members are trained across multiple stations/positions to ensure a seamless guest experience. 

Key Responsibilities

• Greet guests with a genuine smile and warm, inviting spirit.
• Provide excellent guest service and meet customer needs in a timely and effective manner.
• Use a headset to take customer orders, receive directions, and/or give directions.
• Accurately capture orders and suggest great additions using menu knowledge.
• Prepare and serve food according to brand recipes and quality standards.
• Follow food safety, general safety, and sanitation protocols.
• Maintain a safe, clean, and well-organized restaurant and dining environment.
• Clean and operate a...