Credit Recovery Specialist Bilingual Role

Join Tangerine as a Credit Recovery Specialist focusing on bilingual communication to streamline account recovery processes. Enhance your negotiation skills while tackling delinquent accounts effectively in a dynamic environment.

As a Credit Recovery Specialist, you will aim to maintain optimal delinquency ratios by effectively managing client interactions and resolving overdue payments. This role requires strong analytical skills and the ability to negotiate with clients to recover past-due accounts. You will also assist the call center in resolving escalated issues and maintain compliance with banking regulations.

Key Responsibilities:
• Monitor delinquency ratios for loans and deposits
• Resolve returned payments and communicate with clients
• Conduct negotiations to maximize recovery on overdue accounts
• Investigate and respond to inquiries about delinquent accounts
• Process bankruptcies and monitor credit bureau updates
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