Credit Recovery Specialist at Tangerine

Elevate your banking career with Tangerine as a Credit Recovery Specialist in Toronto. Focus on minimizing delinquency and maximizing account recovery for chequing and loans.

This role requires expertise in managing delinquency ratios while adhering to credit policies and regulations. With a focus on client communications, you will use your negotiation skills to resolve issues and process accounts effectively. Engage with clients to foster better repayment rates and support the Account Recovery Department's goals.

Key Responsibilities:
• Manage delinquency ratios for deposits and loans
• Resolve daily returned payments and document calls
• Utilize negotiation skills for past due accounts
• Investigate email requests regarding accounts timely
• Assist in resolving escalated problems from the call center

Requirements:
• Minimum 5 years in banking or account recovery
• Post-secondary diploma or degree
•...