Vacancy Description
Job Description
- Conduct debt collection from debtors via phone calls.
- Negotiating with debtors to provide best payment option to clear outstanding amount.
- Initiate necessarily follow up action for collection, in accordance with defined processes.
- Perform administrative duties, including payment monitoring and file management.
- Maintaining a high level of customer service while ensuring all collection actions comply with company policies and procedures.
- Handle complaints and understand customer concerns in order to provide appropriate solutions.
- Carry out any other ad-hoc duties as assigned.
- Possess strong written, communication and negotiation skills.
- Able to communicate in English. Other local language will be a plus.
- Able to make good judgement in reviewing assigned accounts.
- Computer literate and able to adapt to company software an...
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Submit your application for CREDIT RECOVERY OFFICER (INHOUSE) at COLLECTIUS CMS (S) PTE. LTD.
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