Credit and Collection Specialist

Job Purpose

The Credit & Collections Specialist plays a critical role in safeguarding the company’s cash flow and minimising credit risk by ensuring the prompt collection of outstanding receivables and maintaining healthy customer credit relationships.

This position is responsible for managing a portfolio of high-value or complex accounts, performing detailed credit evaluations, and driving resolution of disputes that impact payment. The role supports financial health and working capital efficiency by ensuring discipline, consistent application of credit policies and contributing to process improvements across the order-to-cash cycle.

Key Tasks & Responsibilities

> Manage end-to-end collection process for assigned portfolio of high-value and strategic customer accounts across an assigned portfolio, ensuring timely collections in accordance with payment terms.

> Monitor accounts receivable balances, identify overdue accounts and proactively...