Credit and Collection Officer

Job Description

Job Summary:

The Collection Officer is responsible for managing delinquent accounts by collecting past‑due loans, specifically those over 180 days and selected Portfolio at Risk (PAR) accounts. The officer ensures proper follow‑up with each client in arrears, based on data generated from GPMI’s reporting system and endorsed by the Area Manager.

Responsibilities

• Collect the past due, 180 days above, and selected PAR in arrears from each delinquent client. The amount to be collected shall be based on the reporting system of GPMI and endorsed by the Area Manager.
• Endorse delinquent accounts to Area Manager for legal action and collect payments based on the Legal’s decisions.
• Confirm client information and payment agreements.
• Use various skip tracing methods for locating clients.
• Keep track of assigned accounts to identify outstanding loans and send reminders.
• Prepare d...