Creator success manager (business & monetisation, saas)

You’ll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm) On any given day, you’re: Guiding a creator through refining their offer and pricing Reviewing funnel strategy before a launch Spotting early churn signals in your portfolio Documenting progress and revenue milestones Jumping on a momentum call where you challenge thinking (with care and clarity) Ensuring creators are leveraging new product features A Week in Your Growth Engine: Running structured business review sessions Executing and refining lifecycle playbooks Monitoring NRR, engagement signals, and health scores Identifying upsell opportunities naturally through strategy Sharing creator feedback with Product & Marketing Collaborating cross-functionally on retention OKRs This is high-touch. But it’s also high-impact, high-ownership The Long Game You’re Building: Over time, you will: Refine onboarding, launch & retention playbooks Strengthen scalable high-touch systems Turn creators into...