Vacancy Description
Job Title: Counter Sales AssociateJob Description
The Counter Sales Associate plays a vital role in delivering front-facing customer service to walk-in customers, phone inquiries, and email requests. This position is responsible for supporting parts sales, quoting, order entry, and inventory verification using Salesforce and Prophet 21 (P21). The role also involves collaboration with the warehouse team to pull parts, stage orders, and assist with light material handling. This fast-paced, customer-centric environment demands professionalism, accuracy, and a strong service orientation.
Responsibilities
+ Greet and assist walk-in customers at the counter; handle phone and email inquiries.
+ Search for AC parts, check availability, generate quotes, and process orders using Salesforce.
+ Enter sales orders, update customer information, and manage transactions using Prophet 21 (training provided).
+ Confirm stock levels, check warehouse availability,...
The Counter Sales Associate plays a vital role in delivering front-facing customer service to walk-in customers, phone inquiries, and email requests. This position is responsible for supporting parts sales, quoting, order entry, and inventory verification using Salesforce and Prophet 21 (P21). The role also involves collaboration with the warehouse team to pull parts, stage orders, and assist with light material handling. This fast-paced, customer-centric environment demands professionalism, accuracy, and a strong service orientation.
Responsibilities
+ Greet and assist walk-in customers at the counter; handle phone and email inquiries.
+ Search for AC parts, check availability, generate quotes, and process orders using Salesforce.
+ Enter sales orders, update customer information, and manage transactions using Prophet 21 (training provided).
+ Confirm stock levels, check warehouse availability,...
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