Counter Sales Associate

The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations and ensuring all orders are prepared and served on time.

Responsibilities

• Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures.
• Process orders received from waiters, arrange them according to service standards and ensure timely delivery to customers within designated serving timeframes.
• Receive daily orders, check items against order specifications, display them in the presentation fridge and maintain regular restocking while upholding hygiene and presentation standards.
• Participate in opening and closing duties in compliance with norms and internal procedures.
• Maintain and report all records, including daily training records, taste panels and wastage forms.
• Promptly report any complaints or operational issues to the manager.
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