COS Floor Manager (ION Flagship Store)

As the Floor Manager, you play a crucial role in building great customer experiences that elevate store sales and deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you’ll lead in delivering exceptional service and operational excellence, weaving together a shopping journey that’s genuine, personalised and welcoming.

• Offering customers a high level of service through styling advice, product knowledge and store experience
• Analysing selling information and working with the store manager to maximise the sales performance of your department
• Leading a team of sales assistants to achieve excellent standards of service
• Supporting recruitment and ensuring induction and training of new starters is carried out
• Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
• Overseeing store operati...