Convention Services Manager

The Convention Services Manager (CSM) coordinates meetings, conventions, and special events within a hotel or venue. They act as the primary liaison between clients and internal departments (e.g., catering, banquets, and audiovisual), managing logistics like room blocks, event layouts, and billing to ensure flawless execution and high guest satisfaction.

$75,000 - $78,000 yearly

• Event Detailing: Translates client needs into detailed Banquet Event Orders (BEOs) and group resumes.
• Logistics & Coordination: Oversees meeting space setup, audiovisual (A/V) needs, group room blocks, and food and beverage requirements.
• Cross-Departmental Communication: Acts as the central point of contact, keeping all hotel teams informed of itinerary updates and specific group needs.
• On-Site Management: Manages event execution, ...