Contract Service Provider Lead

<p>Ground Operations: Develops and manages relationships between Service Providers (SP) and internal business partners to support the service provider business model and other business requirements; <br>Oversees that all new initiatives are designed, implemented, monitored and administered consistent with the applicable SP agreements and other third-party vendor agreement(s) within their assigned areas; Engages in dialogue with SPs regarding available technologies, resources and opportunities for enhancing efficiency, productivity, safety, business acumen and compliance; <br>Ensures that Service Provider Solutions (SPS) policies, procedures, and documentation are reviewed and updated on an ongoing basis to maintain compliance; Works cross-functionally with Operations to troubleshoot and resolve customer pickup and delivery issues; Advocates, leads, and implements enhancements to SP agreements; Effectively communicates with SPs about strategic initiatives and offers s...