Contact Centre Team Lead

Are you a high-velocity leader who lives for the conversion—but respects the rules? At ONtact Interactive, we don’t do boring, cold-call telemarketing. We are a high-speed conversion engine. We turn premium, high-intent digital leads into guaranteed revenue. When a hot lead hits our ecosystem, it cannot fall into a black hole. It needs to be called fast, treated with elite energy, and converted with absolute precision. We are looking for a powerhouse Contact Centre Team Lead who couples an infectious, unshakeable positive attitude with deep technical mastery of ViciDial. But here’s the kicker: You must be as sharp with compliance as you are with conversions. We run an audit-grade operation, meaning POPIA data integrity and TCF (Treating Customers Fairly) outcomes are hardcoded into how we script, dial, and win every single day.

What’s in it for you?

• The Environment: A fast-paced, high-reward sales floor backed by premium, high-intent lead generation. Cold dat...