Contact Centre Support Worker

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, focused on supporting the day-to-day operations of Children’s Contact Centres. The role is crucial in ensuring a safe, secure, and welcoming environment for children, families, and visitors. It contributes to the effective delivery of contact services while upholding high standards of safety, confidentiality, and professional practice.

Responsibilities

• Support the daily operation of Children’s Contact Centres to ensure a safe and welcoming environment.
• Assist in the coordination of contact sessions and centre activities.
• Ensure facilities are prepared and maintained to support service delivery.
• Carry out basic site maintenance and health & safety checks.
• Report faults, risks, or maintenance issues promptly.
• Ensure compliance with health and safety procedures at all times. ...