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Contact Center Specialty Service Representative- Digital

M&T Bank

Williamsville, NY, United States Full-time July 27, 2026
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Vacancy Description

**Contact Center Specialty Service Representative- Digital**

**📍** **Location:** **Williamsville, NY**

**🕒** **Start Date: August 2026**

**📅** **Schedule:**

**Full-time | Must have flexibility** **Monday–Friday: 8:00 AM–9:00 PM/ Saturday & Sunday: 9:00 AM–5:00 PM.**

**Paid training M-F from 8am to 4:30pm for several weeks. After training, a schedule will be assigned based on business needs (12:30pm to 9:00pm) and will include a rotating Sat or Sun. Each quarter, employees can bid for different shifts.**

**🏢** **Work Arrangement:**

**First 6 months:** **100% on-site**

**After 6 months** **: If successfully performing, ability to work 1 day from home per week**

**💵** **Pay:** **$20–$24 per hour (based on experience) + 10% shift differential for shifts after 8:15pm**

**🧑‍🏫** **Training** **: New hires will participate in a comprehensive paid onboarding and training program during...

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