Contact Center Associate

Job Overview

Health Wealth Safe, a digital healthcare company that provides technology, call centers, and personnel to help physicians deliver digital health services, chronic care management, and remote patient monitoring to their high-risk patients. The Contact Center Associate will demonstrate excellence in customer service and efficiently and effectively interact with patients.

Job Details

• Job Type: Full-time
• Schedule: 8-hour shift Monday to Friday, On call
• Benefits: Health insurance
• Education: Associate (Preferred)
• Experience: Customer service: 1 year (Preferred)

Responsibilities

• Manages large volumes of inbound and outbound calls in a timely manner.
• Provides assistance to patient and other contacting the clinic by telephone; may provide direct assistance, or take messages and direct calls to the appropriate party.
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