Contact Center Agent

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Key Responsibilities:

• Handle contact center departments inbound and outbound calls including Sales and telemarketing calls.
• Provide contact center departments customers with the services they are looking for, handle customers complaints, and inquiries through all customer service channels.
• Act as a source of information for customers, collect customers feedback and enhance customer sat...