Connected Service Coach

The Connected Services Field Coach will be responsible for delivering targeted coaching and consulting to assigned OEM dealerships. You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services. This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client's field representatives, and the program team to achieve program objectives.

Responsibilities:

• Coaching & Development:
  • Deliver engaging and effective coaching sessions to dealership personnel on all aspects of client's connected services, with a specific focus on working with the dealership's leadership team and creating a process within the dealership.
  • Ensure dealership staff are proficient in using the Dealer Rewards Portal, ...