Vacancy Description
Work Dynamics - Integrated Facilities Management Accountabilities Operations
- Assist with VIP's arrival
- Manage the concierge counter and all enquires
- Manage calls
- Log all feedback and follow through until case is satisfactorily resolved
- Handle complaints and deploy facilities team support
- Use the Visitor Management System to pre-register guests / visitors
- Book and manage meeting rooms (setup, cleanliness, AV etc.)
- Event coordination
- Generate concierge reports
- Assist and deploy Butler Services
- Assist Helpdesk as and when needed
- Ad hoc tasks that may be assigned as when needed
- Responsible for documenting all Facilities user communication (Complains, Feedback. Etc.)
- Responsible for Call Log reports
- Responsible for Meeting Room reports
- Responsible for Event Reports
- En...