Concierge Customer Service Representative

**Description**
Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a **Concierge Customer Service Representative** (specializing in the automotive industry) working **onsite** in **Allen Park, Michigan** , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
**What You’ll Be Doing**
The **Concierge Customer Service Representative** is a trusted expert and the welcoming voice of an innovative new program designed to support consumers with mobility challenges. In this dynamic role, you’ll deliver exceptional service and specialized guidance while helping shape a first-of-its-kind experience that connects users through a modern social media platform—via phone, video chat, or online chat. You’ll play a key role in creating meaningful, accessible, and seamless interactions that make a real ...