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Conciérge and Reservations Assistant

CadenzaLux

cascais, lisbon, Portugal Full-time July 07, 2026
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Vacancy Description

About the Role

CadenzaLux is seeking a proactive and highly organised Reservations and Guest Relations Assistant to join our growing Luxury Rentals Division. This role is essential to ensuring smooth client communication, efficient booking processes, and top-tier service across our portfolio of exclusive properties. As the first point of contact for many of our guests and partners, you will be responsible for responding to reservation inquiries, coordinating booking logistics, and managing client databases. This role requires precision, initiative, and strong communication skills—in both Portuguese and English.

Key Responsibilities

o  Reservation Inquiries & Client Interaction

o  Respond to all reservation and information requests via email, phone, and WhatsApp within 24 hours

o  Select and present suitable property options based on client expectations

o  Register clients with property owners (for non-exclusive listing...

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