Compliance Officer - onsite Florida

WORK LOCATIONS: Candidate can select one of the following work locations: 8550 NW 33rd St., Suite 401, Doral, FL 33122 2601 Blair Stone Road, Tallahassee, FL 32399 400 W. Robinson St, Orlando, FL 32801 CANDIDATE RESPONSIBILITIES: ** Contact constituents/complainants to discuss the details of the complaints that are filed. ** Read state statute and compare with complaints to analyze the issue. ** Communicating with the public, so good customer service skills are a MUST. ** Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason. ** Provide any resources or referrals, as appropriate. ** Send a written correspondence to the complainant once approved by the supervisor. ** Close the case out by adding the appropriate codes/activities/statues in Versa. ** Document the actions in the OnBase system. CANDIDATE REQUIRED SKILLS: ** Communicate verbally and in writing appropriately ** Read and interrupt Florida statutes ** Previous experience working ...