Compliance Officer

Roles & Responsibilities

1. Customer Identity Verification
   • Verify all customer documents before vehicle handover, including Emirates ID, passport, visa, driving licence, and international driving permit (where applicable).
   • Conduct ICP verification to confirm the authenticity and validity of Emirates IDs and customer identity.
   • Verify customer contact details, employment information, address, and emergency contact whenever required.
   • Ensure all mandatory documents are uploaded correctly into the rental system before vehicle release.
2. Driver Eligibility & Regulatory Compliance
   • Validate the customer's driving licence category, expiry, eligibility, and compliance with UAE regulations and company policies.
   • Ensure compliance with UAE laws, RTA regulations, company policies, insurance requirements, and internal SOPs.
   • Stop or delay vehicle handover whenever compliance requirements are ...