Communication Specialist (maternity leave cover)

Overview

Would you be interested in a position where you perform visible communication and have a strong impact on the daily lives of residents in the area? We have launched a new strategic period with the main goal of making mobility easier for people. The focus is on personal, emotionally engaging customer communication to strengthen HSL's brand as a top public transport professional. This role is a maternity leave cover in customer and media communication tasks.

You will plan and execute daily customer communication content, using data and analytics. You will participate in diverse media communication tasks, from preparation to responding to inquiries and publishing press releases. You will produce high-quality, clear content for websites, social media channels, customer newsletters, and media releases. Communication is based on a segmentation model for personalized and targeted messaging according to customer segments. You will work within HSL's expert communi...