Commercial Line CSA

Job Position: Commercial Line CSA

Location: West Fargo, ND 58078

Pay Rate: $25.00-$30.00/hr

Shift: M-TH 8am-5pm;F - 8am-4pm

Description: Local insurance agency proudly serving North Dakota families, farms, and businesses is looking for a detail-oriented and client-focused Commercial Lines CSA. This person will work closely with producers, carriers, and colleagues to deliver exceptional service and tailored insurance solutions.

Key Responsibilities:
- Serve as primary service contact for commercial clients - resolving issues, answering questions and providing knowledgeable guidance
- Respond promptly to inquiries via phone or email
- Build and maintain strong relationships with clients and vendors by ensuring every interaction is positive and professional
- Manage full policy lifecycle - new account set up, prepare renewals, process endorsements, cancellations, change requests, and verifying coverage
- Support clients through claims ...