Commercial HVAC Service Technician

Under the supervision of the Operations Manager, the Service Technician serves customers by performing Factory-authorized Start-up Service and In-service Warranty and Maintenance of HVAC systems and our other represented products. This position delivers a positive customer experience by providing premier start up and commissioning of new products, identifying system issues, completing necessary repairs and helping to maintain equipment to factory specifications.

RESPONSIBILITIES: This role is responsible for the following:

• Serving existing customers by investigating complaints, conducting tests and resolving problems.
• Establishing service by studying system requirements, ordering and gathering components and parts, completing the installation, and performing acceptance tests.
• Maintaining rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniqu...