Commercial and Small Business Servicing Specialist

Position Overview:
Responsible for helping to service the Bank's Commercial and Small Business loan portfolio while aiding in the implementation and execution of consistent controls to mitigate operational risk while providing exceptional levels of customer service to all internal and external clients.
Responds to requests efficiently and thoroughly with a focus on prompt and knowledgeable resolutions and demonstrates and/or develops a high level of proficiency with the Bank's core banking system (Jack Henry Silverlake) to perform loan file maintenance and other updates to the system. Additionally, verifies all maintenance performed is accurate and relevant to particular loan product(s).
Level 1: Primary focus is on developing skills and acquiring knowledge related to the role. Quality of work is vital to success and development to higher levels.
Level 2: Level 1 expectations of continued development of skills, acquisition of knowledge, and quality of work remain with addi...