Collections Specialist

Description We are looking for a Collections Specialist to support business-to-business accounts and help maintain healthy customer payment activity for a Long-term Contract position. This opportunity is based in Tampa, Florida, and is ideal for someone who can balance firm collections practices with clear client communication. The role requires strong Excel skills, close attention to account details, and the ability to manage a high-volume portfolio with accuracy and consistency.

Responsibilities:
• Manage a portfolio of approximately 286 business accounts and follow up on outstanding balances in a timely, consistent manner.
• Contact commercial customers by phone and email to secure payments, resolve past-due issues, and document collection activity accurately.
• Review account aging reports and prioritize collection efforts based on risk, payment history, and account status.
• Use Excel functions such as VLOOKUPs and Pivot Tables to track account trends, reconci...