Collections Specialist

Description We are looking for a Collections Specialist to support business-to-business accounts in Collierville, Tennessee. This Long-term Contract position is ideal for someone who brings strong commercial collections experience, sharp analytical ability, and a collaborative approach to resolving payment issues. The right candidate will be comfortable working in a fast-moving environment, using data and communication skills to drive timely collections while maintaining positive customer relationships.

Responsibilities:
• Manage a portfolio of commercial accounts and follow up on outstanding balances through clear, timely communication.
• Investigate payment delays, short-paid invoices, and account discrepancies to identify root causes and support resolution.
• Work closely with internal teams and external customers to address billing-related concerns and improve collection outcomes.
• Use Excel and system-based reporting tools to track account activity, document ...