Collections Officer

Our client has been shaking up the finance industry by providing tailored financial solutions to support vendors and agents with the costs associated with buying and selling property.

As they continue to grow, they are looking for an experienced Collections Officer to join their North Sydney (2060) office.

You’ll manage a portfolio of overdue accounts, working with customers to understand their circumstances, negotiate payment solutions, and achieve positive recovery outcomes while ensuring all activities are compliant and every customer interaction is handled with professionalism, empathy, and care.

What you’ll be doing

• Manage a portfolio of overdue accounts and conduct inbound/outbound collections activity
• Negotiate payment arrangements and work with customers experiencing hardship
• Maintain accurate records, case notes, and documentation
• Follow compliance requiremen...