Collections Officer at EconoLease

Join EconoLease as a diligent Collections Officer, where your customer-centric approach will shine. This role focuses on managing accounts in arrears, ensuring swift resolutions, and fostering positive client relationships.
The Collections Officer position is ideal for those with a minimum of 2 years of experience in collections or customer service. In this role, you will manage financial portfolios, identify risks, and utilize your analytical skills to achieve the best outcomes. Your role is vital for minimizing losses while adhering to team goals and fostering a culture of respect and understanding.
Key Responsibilities:
• Handle a portfolio of customers in arrears effectively
• Diligently analyze cases for financial impact
• Maintain open lines of communication with customers
• Report potential risks to upper management
• Contribute to refining collections processes and systems
Requirements:
• At least 2 years collection experience or transferable skills