Collections Clerk

Description We are looking for a Collections Clerk to support payment recovery efforts while delivering attentive service to customers in Orlando, Florida. This Long-term Contract position is ideal for someone who is organized, confident communicating by phone, and comfortable handling both administrative tasks and account follow-up. The role focuses on maintaining accurate records, contacting customers regarding outstanding balances, and helping resolve payment issues in a timely manner.

Responsibilities:
• Contact customers by phone and email to discuss past-due balances and encourage timely payment.
• Review account details, billing records, and payment status to identify collection priorities and next steps.
• Enter and update customer information, payment activity, and collection notes with a high level of accuracy.
• Provide courteous customer support while answering questions related to account balances, invoices, and payment arrangements.
• Use Microsoft...