Collections Associate

Job Details

Description

SUMMARY

Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and service are always capitalized at ICEE and we have a commitment to success to not only our customers but also our partners and our peers. A collector is responsible for calling customers and collecting on past due invoices. They are held accountable to research and reconcile any open issues with regards to the following: credits, unapplied cash, misapplied cash, disputes, etc.

REQUIREMENTS AND RESPONSIBILITIES