Job Summary:
Collect all outstanding dollars. Participate in negotiation of settlements or facilitate settlements of disputed accounts. Research disputed delinquent account balances. Correct errors, including misapplied payments and over-payments. Travel as needed.
Responsibilities / Accountability & Authority:
Communicate with customers verbally, in writing, and in person to ensure invoices are progressing and paid in accordance with agreed credit terms. Review all open accounts and disputed invoices with local management to ensure prompt resolution of payment delays. Update monthly and weekly reports, including bad debt reports, weekly collection reports, and any other reports required by the Regional Credit & Collections Supervisor/Manager. Prepare challenging yet realistic monthly and quarterly cash collection targets for review and approval by the Regional Credit & Collections Supervisor/Manager. Maintain...