Collections Analyst

Job Summary

The Collection Strategy & Analytics Analyst is responsible for developing, monitoring, and optimizing collection strategies to improve portfolio performance and maximize recoveries. This role partners closely with Collections Operations and cross-functional stakeholders to analyze performance, generate actionable insights, and implement data-driven strategies that enhance operational efficiency and customer outcomes.

Key Responsibilities

• Monitor and analyze key Collections performance metrics and KPIs, providing regular reports, insights, and actionable recommendations to management.
• Partner closely with the Collections Operations team to ensure strategic initiatives are effectively translated into operational execution.
• Develop, evaluate, and continuously optimize collection strategies using data analysis, portfolio performance, and business feedback.
• Design, execute, and analyze A/B tests ...