Collections Agent (277436)

Job Description

Job Description

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.

Job Title: Collections Agent

Location: Arlington, TX 76018

Duration: 12 Months Contract

Pay Scale: $17 - $19.00/hr.

Job Description:

Shift: Should be flexible with shift hours between 8:00 am - 10:00 pm Mon-Fri with working 2-3 Saturdays in a month and 1 Sunday per quarter.

• Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum call per day, contact percentage, promises/calls ratio, and promises kept.
• Determine the cause of delinquency and the best course of action to assist delinquent customers
• Ensure that all delinquent accounts and assigned queues ...