Collections Administrator

Your newpany

Hays is partnering with a leading organisation operating within a highly regulated customer finance environment. With a strong focus on customer oues,pliance, and operational excellence, this business ismitted to supporting customers through every stage of their journey while maintaining the highest standards of service andernance. This is an excellent opportunity to join a collaborative and fast-paced team where your contribution will have a direct impact on both customer experience and business performance.

Your new role

As a Collections Administrator, you will provideprehensive administrative support across Collections, Recoveries, and Litigation activities. Working within a busy operational environment, you will be responsible for managing customer accounts, supporting vulnerable customers, handling correspondence, preparing legal documentation, and ensuring all activities are conducted in line with regulatory requirements an...