Collection Representative (Aguascalientes)

Location: AguascalientesJob Schedule: Full-time On siteEducation Requirement: High school diploma or Bachelor's degreeShape the Future of Mobility at Nissan: Launch Your Career, Drive InnovationWe are currently looking for a Collection Representative to join our team in Aguascalientes.A Day in the LifeStays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and customer.Researches and finds a solution for customer's disputes, questions and concerns related to the account status.Maintains standard delinquency percentages and clearance ratios for individual portfolios, thereby achieving standard scores on Quality Assurance phone monitors.Utilizes all available tools and creatively investigates all possible leads.
Analyzes delinquent accounts for appropriate action and makes recommendations to Senior Car or Supervisor.QualificationsRequiredHigh school diploma or Ba...