Vacancy Description
Key Responsibilities
- Familiarize yourself with all collections accounting quality policies and processes and other relevant company procedures, i.e., DOAs ensuring that these are strictly adhered to fulfill business objectives and familiarization with relevant ERP other systems.
- Follow up on due invoices by telephone, email, reminder letter within agreed timelines as per collection accounting policy.
- Maintain accurate records of all customer activity.
- Ensure that customer outstanding are cleared by customer on a timely basis, reduce/minimize impairment of receivables for TECOM Group.
- Have clear understanding of the provision policies and its impact on business profitability.
- Deal effectively with customer account queries, complaints including liaising with other departments to ensure they are concluded satisfactorily and on time.
- To ensure all customer queries are logged and recorded onto the ERP system by creating su...
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