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Collection Analyst

Carrier

Hyderabad, Telangana, India Full time June 09, 2026
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Vacancy Description

About the role

An AR Collection Associate is responsible for managing outstanding customer invoices, following up on overdue payments, resolving billing disputes, and ensuring timely collection of receivables. The role supports healthy cash flow and maintains positive customer relationships.

Key Responsibilities

  • Monitor customer accounts for overdue payments and outstanding balances
  • Contact customers via phone, email, or portals for payment follow-ups
  • Maintain collection schedules and aging reports
  • Investigate and resolve invoice discrepancies or payment disputes
  • Reconcile customer accounts and update payment records
  • Coordinate with internal teams such as billing, sales, and customer service
  • Negotiate payment plans when necessary
  • Ensure compliance with company policies and collection procedures
  • Prepare daily/weekly/monthly collection status reports
  • Maintain accurate documentatio...
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