Client Support Specialist - IT Data Centre Operations

Posting Period

Open: June 25, 2026

Deadline: July 1, 2026

Non-Union

Department Name

IT Dara Centre Operations - Information Technology Services

Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for on-site support. They resolve basic technical questions and work on hardware/software/network problems related to individual computer access. Client Support Specialists may also be responsible for monitoring the hospital's Data Centre operations, to ensure availability, performance, security and reliability including operating procedures, system backups/restores and system maintenance procedures.

Client Support Specialists must have excellent verbal and written communication skills, a pleasant phone manner, and the ability to communicate effectively with tec...